Covid-19 (coronavirus) information and updates
In order to reduce the advance of the Covid-19 virus, and further protect our staff and community, the Town of Grand Falls has decided to close its offices to the public as a preventive measure.
Please note that all municipal offices will be closed starting at noon this Wednesday, March 18, 2020 until further notice.
We assure you that daily operations continue. You can contact us by the following:
By phone: 475.7777 from 8:30 a.m. to 4:30 p.m.
475.7762 for an emergency after work hours
By email: firstname.lastname@example.org
Facebook ‘’Town of Grand Falls’’. You can leave us a message and we will get back to you as soon as possible.
Emergency: dial 911
Only if you have Covid-19 symptoms – dial 811
You can still always make your payments online with Service NB (see link below) or by sending a check by mail.
Here are the coordinates to pay your water bill:
Online – Service New Brunswick / Town of Grand Falls :
By phone :
Interest charges suspended
The health and safety of citizens and employees is of utmost importance to the Town of Grand Falls. The Town has already taken steps to protect our employees, continue to provide essential services to residents, and help reduce the spread of the virus and is following the instructions given by the Public Health Agency of Canada and the Office of the Chief Medical Officer of Health for New Brunswick. These measures are based on the information we currently have. They may change as the situation continues to develop.
Currently, the Town of Grand Falls has adopted an additional measure to help reduce financial stress for our citizens and make it possible for them to remain isolated.
For the next six months, interest charges will not be charged on any invoice due to the Town of Grand Falls.
Here are the steps we are taking to protect our employees, continue to provide essential services to residents, and help reduce the spread of the virus.
Remember to help your neighbors; be good to one another; don’t panic and, above all, minimize the risk to yourself, your family and friends. Help reduce the possibilities of transmission by following the measures suggested by the Office of the Chief Medical Officer of Health for New Brunswick:
Wash your hands often
Cough and sneeze into the elbow
Avoid touching your eyes, nose and mouth with your hands
Cough into a tissue and throw it away
Stay at home if you are sick
Avoid contact with a sick person
Use an alcohol-based hand sanitizer if there is no soap and water
Other useful links
If you don't have symptoms, visit for more information on self-monitoring, how to protect yourself, and what to do if you think you may be at risk. The web page will be continuously updated.
The Public Health Agency of Canada has a toll-free number to answer your questions about COVID, 1-833-784-4397.
Health Canada : https://www.canada.ca/
NB Dept. of Education : 1-844-288-3888
Canadian Public Health Agency : 1-833-784-4397
Information line / to report people who are believed to be violating the emergency declaration order : 1-844-462-8387 or email@example.com